Shipping policy

Last updated: 10 November 2026

Delivery area

ANUVORA currently accepts orders for delivery within the United Kingdom. Availability depends on the product and destination. If no delivery option is offered at checkout, we cannot accept that delivery address for the selected items.

Direct delivery from our suppliers

Our products are dispatched directly by our suppliers. Items from different suppliers may be sent in separate parcels and arrive on different days.

Processing and delivery estimates

Processing time varies by supplier and product. Any product-specific dispatch information is shown on the product page. Available delivery services and estimated transit times are shown at checkout. Carrier transit times begin after dispatch and do not include processing time unless expressly stated. Contact us before ordering if delivery by a particular date is essential.

Unless we agree a different delivery period with you before you order, goods will be delivered without undue delay and within 30 days of the order. Your statutory rights relating to late delivery are unaffected.

Delivery charges

The total delivery charge is shown before you pay and depends on the items, suppliers, destination and service selected. Free delivery applies only when shown for your order at checkout. Orders containing products from more than one supplier may combine delivery charges.

Tracking and address changes

When tracking is available, we will send the details after dispatch. Tracking may take time to update. Please check your address before paying and contact us promptly if it needs correcting. We cannot guarantee that an address can be changed once an order is being processed or has been dispatched.

Missing, damaged or delayed parcels

Please contact ANUVORA at hello@anuvora.store with your order number. We remain your retailer and will work with the supplier and carrier to resolve the issue. Nothing in this policy limits your statutory rights.